Terms & Conditions
Effective Date: September 30, 2025
Welcome to the MC Carpet Care website. By accessing or using our site and services, you agree to the following Terms & Conditions. Please read them carefully.
1. Services
MC Carpet Care provides residential carpet cleaning, stretching, repair, and related services in the Treasure Valley region. All services are subject to availability and scheduling.
2. Estimates & Pricing
- Estimates are provided based on the information you give us and may change if conditions differ at the time of service.
- Final pricing will be confirmed before work begins.
- Payment is due upon completion of service unless otherwise agreed in writing.
3. Appointments & Cancellations
- We ask that you provide at least 24 hours’ notice for cancellations or rescheduling.
- Missed appointments or late cancellations may be subject to a service fee.
- MC Carpet Care reserves the right to reschedule services due to unforeseen circumstance.
4. Customer Responsibilities
To ensure the best results, customers are responsible for:
- Providing safe and reasonable access to the areas scheduled for service.
- Removing fragile items, valuables, or small furniture before the appointment (unless other arrangements are made).
- Informing us of any pre-existing carpet conditions, such as severe wear, permanent stains, or prior damage.
5. Service Limitations & Guarantee
- While our team uses professional-grade equipment and techniques, some stains, odors, or damage may be permanent and cannot be completely removed.
- Carpet stretching and repair results may be limited in cases of extreme wear, carpet age, or fiber/backing deterioration.
- MC Carpet Care stands behind the quality of our work. If you are not satisfied, please contact us within 7 days of service, and we will make reasonable efforts to address your concerns.
6. Liability
MC Carpet Care is not liable for:
- Pre-existing damage, wear, or conditions that limit service results.
- Items not removed before service (e.g., valuables, electronics, fragile décor).
- Allergic reactions or sensitivities to cleaning products (though we use safe, professional-grade solutions).
7. Intellectual Property
All content on this website, including logos, text, and images, is the property of MC Carpet Care and may not be copied, distributed, or used without permission.
8. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
9. Changes to Terms
MC Carpet Care may update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
MC Carpet Care
Kuna, Idaho
Phone: (208) 249-2525
Email: